Claims Management

It’s the unavoidable truth: accidents happen, even at the safest of workplaces. And when they do, managing injury claims effectively and quickly is an essential part of recovery, both for your people and your organization.

With so much at stake, why take chances? Turn the management and administration of claims over to Associated Industries’ experienced professionals. Our claims managers work alongside your staff in tandem with our legal, human resources and safety teams from start to finish. 

Guidance from prevention all the way to recovery
Because we’re all about prevention, our claims management process starts before an injury even occurs. When you become a member, your organization is assigned a highly experienced local claims representative, who will review your risk exposure and assess your risk management training and programs. If and when an accident occurs, you can call your representative directly, and he or she will take it from there.


The claims process includes:

· On-site claim and accident analysis

· Legal review of claim validity and relation to FMLA and ADA laws, return-to-work options,
  protests, appeals, and closure

· Liaison and employer advocacy with regulating agencies and providers

· Development of return-to-work programs, light duty alternatives, and other transitional
  work options

· Review of complete and up-to-date financial information

· Coordination and processing of the Stay at Work reimbursement program

· Consultation with AI’s legal, safety, and human resources professional

· Response and prevention of repeat accidents and injuries

Our ultimate goal is to get your injured employee healthy, well, and back on the job as soon as possible—all while minimizing the financial impact on your organization and preventing future accidents.


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